British Media Company ("we", "us", "our") is a digital marketing agency headquartered in London, United Kingdom. We are committed to protecting your personal information and your right to privacy under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This privacy policy explains what personal information we collect when you visit our website at www.britishmediacompany.com (the "Website"), enquire about or use our services, or otherwise interact with us — and how we use, share and protect that information, and the rights you have over it.
If you have any questions about this policy or our data practices, contact us at enquiries@britishmediacompany.co.uk.
1. The information we collect
Information you give us. When you submit an enquiry, book a call, subscribe to our newsletter or otherwise contact us, we collect the details you provide — typically your name, email address, phone number, business name, and any information you include in your message, such as your marketing goals and budget.
Information collected automatically. When you visit the Website we automatically collect certain technical data from your device, such as your IP address, browser type and version, device type, operating system, referring URLs, pages viewed and the dates and times of your visits. This is collected through server logs, cookies and similar technologies, and is used to keep the Website secure and understand how it is used.
Information from third parties. If you interact with us through a social media platform or an advertising platform (for example by responding to one of our adverts), we may receive information from that platform in accordance with its own privacy settings and policies.
We do not knowingly collect special category data (such as health or political information) through the Website, and we ask that you do not send it to us.
2. How we use your information
To respond to your enquiries and provide our services — including contacting you about a booking request, preparing proposals, and delivering marketing services you have engaged us for.
To send you marketing communications — such as our newsletter or information about our services — where you have asked to receive them. You can opt out at any time using the unsubscribe link in any email or by contacting us directly.
To operate, improve and secure the Website — including analytics, debugging, and protecting against fraud, spam and abuse.
To advertise our services — including measuring the effectiveness of our campaigns and, where cookies permit, showing you relevant adverts on third-party platforms.
To comply with our legal obligations — such as accounting, tax and record-keeping requirements.
3. Our legal bases for processing
We only process your personal information where we have a lawful basis to do so:
Consent — where you have given it, for example by subscribing to our newsletter. You can withdraw consent at any time.
Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into one, such as responding to a service enquiry.
Legitimate interests — where processing is necessary for our legitimate business interests (such as operating and improving the Website, and marketing our services to business contacts) and those interests are not overridden by your rights and freedoms.
Legal obligation — where we need to process your information to comply with the law.
4. Who we share your information with
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
We share personal information with service providers who process it on our behalf and under our instructions — for example website hosting, form and email delivery, analytics, and customer relationship management tools. These providers are contractually required to protect your information and use it only to provide their services to us.
Where we run advertising campaigns, we may share limited data (such as hashed email addresses or cookie identifiers) with advertising platforms such as Google and Meta to measure and improve campaign performance, where we have a lawful basis to do so.
We may also disclose personal information where required by law, court order or governmental request, to enforce our legal rights, or in connection with a business sale, merger or restructuring — in which case we will require the recipient to continue protecting it in line with this policy.
5. Cookies and similar technologies
Cookies are small data files placed on your device when you visit a website. We use them, and similar technologies such as pixels, to make the Website work, to understand how it is used, and to measure the performance of our marketing.
Essential cookies are strictly necessary for the Website to function. Analytics cookies help us understand how visitors use the Website in aggregate. Advertising cookies allow us and our advertising partners to measure campaigns and show relevant adverts.
You can control cookies through your browser settings, including blocking or deleting them. If you block certain cookies, some parts of the Website may not function fully. Most advertising networks also offer opt-outs at www.youronlinechoices.com and www.aboutads.info/choices.
6. How long we keep your information
We keep personal information only for as long as necessary for the purposes described in this policy, unless a longer period is required or permitted by law — for example for tax, accounting or legal claims.
In practice: enquiry and client records are kept for the duration of our relationship and for a reasonable period afterwards; newsletter data is kept until you unsubscribe; and technical logs are kept for a short period for security and diagnostics.
When we no longer need your information, we delete or anonymise it. If deletion is not immediately possible (for example because it is held in backups), we securely store it and isolate it from further use until deletion is possible.
7. How we keep your information secure
We use appropriate technical and organisational measures to protect your personal information, including encrypted connections (HTTPS), access controls, and reputable service providers. However, no transmission over the internet or storage system can be guaranteed to be 100% secure, so we cannot promise absolute security. If we become aware of a breach affecting your personal information, we will act in accordance with our legal obligations, including notifying the relevant authorities and affected individuals where required.
8. International transfers
Some of our service providers process data outside the United Kingdom, including in the United States. Where that happens, we ensure appropriate safeguards are in place — such as UK adequacy regulations, the UK Extension to the EU–US Data Privacy Framework, or the International Data Transfer Agreement / standard contractual clauses — so that your information receives an equivalent standard of protection.
9. Your rights
Under the UK GDPR you have the right to: request access to the personal information we hold about you; request that we correct inaccurate information; request that we erase your information; object to or restrict our processing of it; request a copy of it in a portable format; and withdraw any consent you have given, at any time.
To exercise any of these rights, contact us at enquiries@britishmediacompany.co.uk. We will respond within one month. There is normally no fee, though we may charge a reasonable fee or refuse manifestly unfounded or excessive requests.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or by calling 0303 123 1113. We would appreciate the chance to address your concerns first, so please consider contacting us before approaching the ICO.
10. Children
Our Website and services are directed at businesses and adults, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Third-party websites
The Website may contain links to third-party websites and platforms, including social media. We are not responsible for the privacy practices of those sites, and this policy does not apply to them. We encourage you to read the privacy policy of every site you visit.
12. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. The updated version will be indicated by the "Last updated" date at the top of this page and takes effect as soon as it is published. If we make material changes, we will take reasonable steps to bring them to your attention.
13. How to contact us
British Media Company is the controller of the personal information described in this policy.
Email: enquiries@britishmediacompany.co.uk
If you would prefer to write to us, contact details are available on request via the email address above.